Updating Your Emirates ID: A Guide to Changing Your Registered Mobile Number in the UAE

Introduction:

Discovering the need for a two-step verification process, including a one-time password (OTP) sent to your registered mobile number when using your Emirates ID for online services in Dubai raises an important question: How can you update your mobile number registered with Emirates ID? as per the Federal Authority for Identity and Citizenship (ICA) and obtained a link to an online service accessible to all Emirates ID holders. In this comprehensive guide, we’ll provide you with detailed steps to successfully update your mobile number.

To access the service, click here.

Step 1: Providing Request Details To initiate the mobile number update process, follow these steps:

1. Select Your Current Nationality: Choose your nationality from the provided dropdown menu.
2. Enter Your Identity Number: Locate your Emirates ID number on the front of your card and input it correctly.
3. Specify Your File Number: Find your file number on your residence visa, which is stamped in your passport. Fill in the designated sections for department, year, service, and sequence.
   • Department: Enter the three-digit code that your file number begins with (e.g., 101, 201, 301, etc.).
   • Year: Include the next four digits of your file number, representing the year of visa issuance.
   • Service: Provide the first digit of the last part of your file number.
   • Sequence: Fill in the remaining digits.
4. Enter Your Name: Write your name in English as it appears on your Emirates ID. The system will automatically generate the Arabic version.
5. Passport Details: Input your passport number.
6. Dates: Select your date of birth from the calendar menu and specify your last entry date into the UAE.
7. Email Address: Provide your email for communication purposes.
8. Check the Box: Confirm the box for your current mobile number registered with ICA.
9. New Mobile Number: Enter your updated mobile number. Expect a one-time password to be sent to this new number, which you’ll need to enter in the form.
10. Address Details: Include your current address.
11. Complete Captcha Verification: Solve the captcha puzzle and proceed to the next step.

Step 2: Reviewing Your Application

1. Verify Updated Details: The system will display the updated information for your review. If necessary, return to Step 1 to make any desired changes. Once satisfied, proceed to the final step.

Step 3: Making the Payment

1. Online Payment Portal: You’ll be redirected to a secure payment portal to complete the payment for the e-service. The current fee for updating your mobile number is Dh52.10.

Cost: Dh52.10

After completing the payment, you’ll be redirected to the ICA website, where you’ll receive a notification confirming the successful submission of your request and the update of your mobile number.

Enjoy Convenient Access to Smart Government Services With your mobile number updated in your Emirates ID record, you can now conveniently utilize various government smart services available to both citizens and residents. For instance, registering for a vaccination appointment with the Dubai Health Authority necessitates a Medical Registration Number (MRN), which you can obtain by registering online using your Emirates ID. The verification passwords will be sent to your updated mobile number. Similarly, services like UAE Pass registration or creating accounts on UAE Ministry’s apps will become more accessible and user-friendly.